Registering

You can log into Cuelist here.

If this is your first time visiting the site you will need to register. You can do this by clicking Need to Register Instead? at the bottom of the page. If you have a Google account and want to use that to sign in, then you only need to click the Register with Google button and follow the quick prompts to create your account. If you would rather register with your email address, you can enter your information and click the Register button. If you register with your email address you will need to take the additional step of validating your email address before you can log in. Once you do that, or if you used a Google account, you are ready to sign in. Go back to the first page and sign in, following the prompts.

PLEASE NOTE: For the best user experience, we recommend Google Chrome and Mozilla Firefox browsers. Apple Safari also provides a good option.

After logging in, the first page you will land on will be this dashboard. This is the place you will find all of your existing projects as well as any invitations to new projects you might have.

You can return to this dashboard by clicking "All Projects" in the menu anytime.

If you are using a free account, you will see a sample project and an Upgrade to Collaborator button at the top of the dashboard. Free accounts, also called “Observer” accounts, allow you read-only access to existing projects in which you have been invited. Those projects will all appear in the Pending Project Invites box at the right of the dashboard. You cannot create new projects with an Observer account. 

The Sample Project in your dashboard provides you with an opportunity to explore what the paid account experience is like. With the exception of inviting collaborators and adding, replacing, or deleting pages of the project, you will have full access to all the functions of a Cuelist paid "Collaborator" account.

If you want to upgrade your account, click on the Upgrade button and follow the prompts to choose your account settings. All accounts will receive a 15-day free trial, so you will have plenty of time to test out the features of Cuelist before your credit card is charged.

You can access the dashboard by clicking on All Projects in the menu. If you have upgraded your account you will now have two options to begin work on a project: you can either start a new project or accept an invitation for an existing project..

Billing

Anytime you need to make any changes to your account or billing settings head to the Account Settings page via the menu button in the upper left hand side of the navigation bar. If you are a current subscriber you will see an Update Account Information button at the top of the screen. This will allow you to change your payment information or suspend your account (which will take effect at the end of your current billing period). You will also see a View Billing History button to the right. This button will give you an overview of the previous charges on your account.

If you are not a current subscriber, you will see an Update to Collaborator button instead. This button will allow you to create the subscription that best fits your needs. If you have questions about additional Educational or Institutional subscription options that are not listed please contact us at info@thecuelist.com. 

Also on the Account Settings page you will find that if you logged in via email then you will see the option to change your account photo as well as your password. If you logged in using Google, you will need to change those settings through your Google account.

Unsubscribing

You can suspend your account at anytime. From the Account Settings Menu click on the Update Account Information button. You will see an Unsubscribe button in the bottom left corner. Once you click that button and confirm, you will no longer be billed. Your account will remain active until the end of your latest billing cycle, but will automatically revert to an Observer (read-only) account when that cycle completes. You can resubscribe at any point to regain edit access to your projects.

Educational/Institutional Accounts

Educational and institutional accounts come with at least five active licenses. One primary user will be considered the administrator of each educational account (typically the person who signs up for the educational subscription). The four (or more) other licenses can be moved from user to user. The administrator will be able to assign and reassign the four (or more) additional active licenses to affiliated users at any point. So, if students or staff are working on a project, they can be assigned an active license, and then when that project is finished and your program moves to another project, the administrator can reassign the license to another individual.

Every student and staff member retains read-only access to every project on which they work, whether or not they are an active user. So, former users can always reference old projects or save them as PDFs just by logging into their account.

To get started, go to the Account Settings menu and click on the Manage Active Users button at the top of the page. This will open up a pop-up menu. At the top of that menu, you will see a text field asking for the name of your institution. This is how other users will find you, so make sure there is a name that is clear and easy to find. 

After you have named your institution, please have your additional active license holders create free accounts on our app. Once they have registered, they should go to their Account Settings menu. They will see a button at the top of the page that says Institutional Affiliation. When they click this button, they will get a pop-up menu where they can scroll through a list of institutions until they find the name you submitted.

Once they have chosen your institution, you can assign them a slot as active users from your Account Settings menu. Just go back to the menu and click the Manage Active Users button. Below is the name of your institution. You will see the field for your additional license holders. Choose the names from the drop-down menu in each field. The names will only appear after your users have chosen to affiliate with your institution, so if you don't see the name you are looking for, please ask your collaborators to double-check that they have affiliated with you.

If you need to add additional users, you can do that by clicking the Add Active Users button at the bottom of the Manage Active Users Screen. Additional users are $29.99 per user per year and Cuelist will charge your credit card on file immediately after you confirm your purchase. This amount will be prorated based on how much time remains on your current subscription.

If you choose to let your subscription lapse, all users that you have activated will also be deactivated. Any user is free to reactivate their account individually and all projects they worked on under your subscription will remain with them.