Support

Help, whenever you need it.

Browse the docs, check the common questions, or reach the team directly.

Frequently asked questions.

What file types can I upload?

Cuelist works with PDF scripts and scores. Upload the same PDF you’d print, and it renders exactly as-is.

Does Cuelist work offline?

Cuelist is a cloud app, so an internet connection keeps everyone in sync. If you go offline while editing, your changes are saved locally and upload to the cloud automatically as soon as the connection is restored. You can always export a PDF for offline use.

How do I invite my team?

Open the project's Collaborator Menu and invite your team by email. Everyone you invite can view the project. Collaborators with their own subscription can also be granted edit permission, layer by layer.

Which browsers are supported?

Cuelist runs in modern browsers on desktop and tablet, including Chrome, Safari, Edge, and Firefox.

Can I export my marked script?

Yes. Export a clean, correctly-sized PDF of your marked script for any page size, ready for the binder.

What is a Show Pass?

A Show Pass is a one-time purchase that unlocks a single project without a subscription, and everyone you invite to that project gets full editing tools at no cost to them. After you buy one, start a new project to activate it. A pass never expires, but it applies to that project for good and cannot be moved to another one later. See the pricing page for the current cost.

Still need help?

Can’t find the answer above? Send us a support request and we’ll get back to you as soon as we can.

support@thecuelist.com

Have a general question or partnership inquiry instead? Contact us here.